Terms of service

Last Updated: August 4, 2025


OVERVIEW

This website is operated by NeverSticky. Throughout the site, the terms “we”, “us” and “our” refer to NeverSticky. NeverSticky offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services.


SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are the age of majority in your jurisdiction, or you have given us your consent to allow your minor dependents to use this site. You agree not to use our products for any illegal or unauthorized purpose.


SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse Service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without written permission.


SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We do not guarantee that information on this site is accurate, complete or current. Reliance on the material on this site is at your own risk.


SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products may change without notice. We reserve the right to modify or discontinue the Service without notice.


SECTION 5 – PRODUCTS OR SERVICES

Some products may be exclusively online and subject to return or exchange only according to our Refund Policy. We reserve the right to limit quantities and discontinue any product at any time.


SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We may limit or cancel orders at our discretion. You agree to provide current and accurate account and purchase information.


SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools "as is" without warranties. Use at your own risk and discretion.


SECTION 8 – THIRD-PARTY LINKS

We are not responsible for third-party websites linked from our site. Review their terms before engaging in transactions.


SECTION 9 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

We may use your submissions or comments without restriction. You agree that your comments will not violate any rights of third parties.


SECTION 10 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.


SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if needed.


SECTION 12 – PROHIBITED USES

You are prohibited from using the site for unlawful or abusive purposes. We may terminate your use of the Service for violations.


SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee uninterrupted or error-free use of the Service. Products and Services are provided "as is" without warranties. NeverSticky shall not be liable for any damages arising from your use of the Service.


SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless NeverSticky and affiliates from any claims arising from your breach of these Terms or applicable laws.


SECTION 15 – SEVERABILITY

If any provision of these Terms is found unenforceable, the rest remain valid and enforceable.


SECTION 16 – TERMINATION

These Terms are effective until terminated by you or us. We may terminate your access for violations without notice.


SECTION 17 – ENTIRE AGREEMENT

These Terms and any posted policies constitute the entire agreement between you and us.


SECTION 18 – GOVERNING LAW

These Terms shall be governed by the laws of Canada.


SECTION 19 – CHANGES TO TERMS OF SERVICE

We may update these Terms at any time. Continued use of the Service after changes constitutes acceptance.


SECTION 20 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to:
Support@NeverSticky.com


SECTION 21 – PRODUCT SAFETY, INSTALLATION & LIABILITY

Warning: This thermostatic mixing valve reduces the risk of scalding but is not fail-safe. Improper installation or use may cause dangerously hot water. Always test the water temperature by hand before using the bidet sprayer.

Installation & Maintenance: Install only as instructed. Professional installation is recommended. Periodically check valve performance—valves can wear or fail over time. If water temperature fluctuates unexpectedly, stop use immediately and replace the valve. We are not responsible for parts damaged due to improper installation, negligence, misuse, abuse, or tampering by unauthorized personnel. Damage resulting from any unapproved modifications voids all support and liability.

Liability Disclaimer: We are not liable for any injury, damage, or loss arising from temperature fluctuations, valve failure, or misuse of the product. Users are responsible for monitoring water temperature and following safety guidelines. Damage or issues resulting from improper installation, alteration, or unauthorized use are not covered. NeverSticky is not liable for any damage, including flooding or water damage, caused by improper installation, misuse, or failure to follow the product's installation and usage instructions.

Compatibility Notice: The sink faucet diverter is compatible only with threaded faucets. Installation on non-threaded or incompatible fixtures may result in malfunction or leakage.


Your use of this website and any purchase you make is also governed by our other policies. By agreeing to these Terms of Service, you also acknowledge you have read and agree to our:

* **[Privacy Policy](https://neversticky.com/policies/privacy-policy)**
* **[Refund Policy](https://neversticky.com/policies/refund-policy)**
* **[Shipping Policy](https://neversticky.com/policies/shipping-policy)**

These policies are incorporated by reference and form a part of this agreement.